Privacy Policy for Jorts

Effective Date: 10.8.2024

At Jorts, operated by If You Know You Know, Inc. (“we” or “us”), we prioritize your privacy and data protection. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and mobile application.

1. Information We Collect

   We collect the following types of information when you use the Jorts app:

   • Personal Information: Name, email address, phone number, and other contact details provided when you create an account.
   • Location Data: Information on your location is collected to provide personalized experiences and assist with navigation during events.
   • Device Data: This includes hardware model, operating system, unique identifiers, and mobile network information.
   • Usage Data: Information regarding your interaction with the app, such as features used, content viewed, and preferences selected.
   • Communications Data: Data about in-app communications, such as messages between users, including their time and type.

2. How We Use Your Information

   We use the collected data to:

   • Provide Services: Use location and personal data to deliver personalized AR experiences and real-time navigation during sporting events.
   • Improve the App: Analyze personal information and usage data to improve app performance and user experience.
   • Personalization: Customize event experiences based on past behavior and preferences.
   • Research and Development: Use data to develop new features and enhance existing services.
   • Communications: Send notifications, updates, and relevant communications.
   • Safety and Security: Help protect users and prevent fraudulent activities.

3. Sharing Your Information

   We may share your information:

   • With event organizers, vendors, or venues to enhance your event experience.
   • With service providers to help us analyze data and improve our services.
   • For legal reasons to comply with regulatory obligations or legal proceedings.
   • For advertising purposes, in compliance with relevant data privacy laws (e.g., targeted ads).

4. Security

   We implement appropriate security measures to protect your information from unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

   • Location Services: You can disable location tracking via your device settings, but this may limit the app’s functionality.
   • Communications Preferences: You may opt out of promotional messages by following unsubscribe instructions or contacting us directly.
   • Targeted Advertising: Users have the option to opt out of personalized ads in compliance with state laws regarding data sales and sharing.

6. Data Retention

   We retain your information for as long as necessary to provide services and comply with legal obligations. You can request to access or delete your data.

7. Children’s Privacy

   Jorts is not intended for use by children under 13, and we do not knowingly collect their information.

8. Changes to This Privacy Policy

   We may update this policy periodically. Continued use of the app after changes are posted will indicate acceptance of the updated terms.

9. Contact Us

   If you have any questions about this Privacy Policy, please contact us:

   • Email: joe@jortsapp.com
   • Address: 230 Domain Way, Charlotte NC 28203




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